Is your computer being put to criminal use without your knowledge?
(rev 11 Nov 2005)
No - I don't mean are the kids up to something behind your back - its a lot more sinister than that - and a very real possibility! Even more so if you have a broadband connection. Presently 30,000 computer are being recruited (infected) each day as zombies for criminal use - and without proper protection - that could easily include yours. Its a threat that is multiplying. Whilst applying and keeping protection updated is a chore eating into our valuable time - NOT doing so and getting caught out could have dire consequences and waste even more time. You have been warned. Adequate protection is available for free - and you should aim at updating your protection profiles each day you use your computer. As a minimum in addition to virus software - you should be running firewalls that protect both incoming and outgoing communications - together with separate spyware detection. Details of threats and what actions you can take. e.g. I have on each of my computers:
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Re-occuring Problems
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Why do companies publish email addresses but not answer emails?
(new 18 Jun 2004)
The most probable reason is that they are overwhelmed with UCE (Unsolicited
Commercial Email) otherwise known as Spam or Junk Mail. I have experienced
an escalation of UCE this week and my UCE is now running at 150 to 200 per
day as an individual. That's between about 54,000 and 73,000 per year - so
imagine what a company with multiple email addresses has to deal with - so
what chance is there of yours actually being seen.
All is not lost and the most common way of circumventing this is to provide direct mail access via their website by way of a mail form. On submission the various fields are checked for validity - and any errors are flagged for your correction. So do check the companies website for a mail form before complaining that emails are ignored. As my ISP has no provision for direct mail by form - I've devised my own system for identifying valid emails - and if you click the Mail-Me link above - and you will see how this works. Whilst you are at it - tell me what you think. If you don't like composing online and prefer to use a spell checker etc. before submission - then see also the following item. |
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How can I compose offline and use my spellchecker?
(new 18 Jun 2004)
Nothing is more frustrating than to type a lengthy mail online - only
to loose the lot just before sending - or having sent - realise there
are major typo's! The answer to both of these is to pre-compose your
message offline using your regular word processor - spell and grammar
check etc to your satisfaction before going online. As an added bonus
you can optionally save yourself a copy. This method is also useful
when sending lengthy text via mail forms - see item above.
Having composed your mail - go online to the intended mail program - then copy and paste your text into the appropiate field. The universal short-cut keys provide a quick way of doing this as follows:
Complete the address fields etc and its ready to go. If it fails then you only have repeat the copy process.
Note : This copy and paste method can also be used to grab text from web pages that
don't allow printing or copying.
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Are you giving spammers worms and viruses a helping hand?
(rev 24 Jun 2007)
Whenever you forward emails to multiple recipients - do you forward it as it is
- complete with previous mail header - and Cc the new recipients? If you do -
then you are exposing both the recipients and previous recipients (which includes
yourself) to a very much greater risk to infection and to spammers.
To avoid this -
always
delete previous mail headers
and use
Bcc
(Blind carbon copy)
rather than
Cc or To.
This results in the
To: address list
being replaced by
undisclosed recipients
How does this help? Whenever a email containing address is stored in a computer mailbox - it can potentially be scanned for thoses addresses - and the more times/places it is stored the greater the chance of it being harvested and targeted by both by worm/virus and by spammers. Remember - many worm/virus releases these days have criminal intent (see first item on this page). By way of an example I will use an email circulation received last year. Ironically the subject was "In honor of stupid people!". Whilst the copy I received had used Bcc - it still had headers for the previous four sets of recipients.
The easiest way I have found to edit mails to remove headers etc is to hit reply - do the editing and modify the recpient list - not forgetting to use Bcc. This assumes you have your mail program set to show the original message. The morale is - if you are one of many repients of any particular email - point out the potential risk to the sender. It is just as easy to click Bcc as Cc. Better still send them this link to this page: http://www.goodconnexions.plus.com/internet-corner.html#bcc
Note: if your mail program (or more likely your ISP) requires a 'To:' field
to be present - insert your own address - and as it is already visible its
exposure won't be increased. It is good practise to do this as standard as
many people have spam filters set to reject mail with "undisclosed receipents" in the To: field. I have!
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Badtrans VirusThis tricky virus is quite widespread at the moment - and appears to be the Badtran virus that was prevalent early last year. I have received several copies recently. With this one it is no longer enough - NOT open suspect attachments - as it tricks Outlook Express into opening HTML emails that include binary attachments or embedded code. It is enough for the email to be visible in the preview window for its payload to be activated.Netscape Communicator is not affected - and it only appears to be able to gain access via Internet Explorer with Outlook Express. It installs itself in two stages -
What does it do? Well the original Badtrans virus replicated itself by
forwarding to the addresses on any unopened mail in your inbox.
The last one I received was to an email address that was active in 1999 - so I'm not so sure that this is the same as last years Badtran virus. The title of the attachment or embedded section is made up of three parts - one taken at random from each of the columns below - giving 90 possible permutations.
The last one I received had the Subject as "Re:" - it had no visible body text or attachment - but it's file size was 40kb. On looking at it's source code - there was a section
Content-Type: audio/x-wav;
name="stuff.MP3.pif"
followed by a block of code - the nasty bit.
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Having trouble getting to that internet site or page?Are you getting 404 Not found or 404 Page not found message after diligently entering a long address? Understanding Internet addresses - These are much the same in structure as those used by both DOS and Windows for folders and files. (DOS users substitute directories for folders ) e.g. C:\My Documents\Letters\ means sub-folder Letters in folder My Documents on hard drive C In common with PC's as you get more files on a site it becomes necessary to organize them into sub directories (equivalent to sub folders in Windows) in order to better manage and keep track of them. Now if I had a sub directory called widgets - then entering http://www.goodconnexions.plus.com/widgets/ - should list all of the files in my directory widget -
NOTE:
to avoid hacking - direct access to directories in this way is inhibited
on most sites.
You should now see the similarities with the Windows/DOS filing system.
You should note that a "/" (slash) rather than a "\" (back slash) is used
as a separator - not because the internet designers were being contrary
- but because that has been the convention since the file systems first
evolved - decades before DOS and Windows.
Now the basic web address say http://www.OurSupersite.com/ - gets you to the part of a remote drive that has the files you are seeking. Anything appended to that gets specific content from that drive. If the last character is a "/" - then it is a directory - if none it is a page or image. There are two other pitfalls to the unwise.
Take for example the following was (but is no longer) a real and valid address:- https://www.customer-Now are the hyphens part of the address or there because a word has been split? From closer inspection you can see that middle hyphen fri-end is most probably a split word introduced by the printing layout - while the other two are indeterminate. From here on it would be suck-it-and-see by trying each of the eight possible permutations until one works. i.e. https://www.customerservice.bt.com/friends_family/owa/bestfriend.whoThis is extreem - but serves as an example. If you are a UK BT customer and want to check and/or change your Friends and Family numbers online. (Its a lot quicker than by touch phone dialing and it appears to be instant).
Generally http:// preceeds a web address. http stands for Hypertext Transport Protocol which is a fairly simple communications protocol that allows links to other documents. The eagle-eyed amongst you may have noticed that my above example is prefixed by https and not http . This indicates that it's a secure server and will require some sort of password - which in the above example is your phone account number. So when an address fails:-
When the source address has been split over more than one line - check for correct hyphenation. |
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Can't find the expected data or page having reached a site?
(rev 09 Nov 2005)
When a web site is constructed its content in the form of files are uploaded. With exception of the file containing Home Page These files can be accessed directly by name - i.e. http://www.goodconnexions.plus.com/colour-settings.gif Check that you have entered the address character by character (remembering that these are letter case sensitive) - and do make sure that you have entered the correct file extension. .htm is not the same as .html and another common mistake is to substitute .jpg for .gif and vice versa - particularly if both are types are in use on a page. Don't assume that because you have reached a site the you can access all the pages as some may only be accessible directly by name - and not linked from the main site - or maybe require a password. Also if the site uses frames - it is not possible to bookmark them a favourite (without using a few tricks) - and often NOT directly addressable by name. There are two main reasons for this: -
Personally I think when designing web sites - the general use of frames should be discouraged as it increases the load on that web site - by virtue of visitors having to navigate by downloading a number of pages rather than go directly to a specific bookmarked page. This also applies to directories and search engines where there is a need to classify specific pages. Having said that I use frames in a couple of places in this website where there are sets of sub-pages that should not be viewed or indexed out of context. - e.g. tutorials - and a digital camera review. |